Frequently Asked Questions

dLocal is a technology company focused on simplifying and redefining the online payments experience in emerging markets. Through a single API, one technology platform, and one contract — what we call the One dLocal model — we enable global enterprise merchants to accept payments (pay-in) and send payments (pay-out) online in a safe and efficient manner across more than 60 countries in Africa, Asia, the Middle East and Latin America.

We act as the bridge between global companies and consumers in these markets, connecting merchants to local payment methods and local currency infrastructure while managing the complexity of local rails, regulations, compliance, and foreign exchange behind the scenes.

dLocal was founded in 2016 as a technology-first company. We began with a single product in Brazil, and have since expanded to more than 60 countries in Africa, Asia, the Middle East and Latin America.

dLocal completed its initial public offering on June 3, 2021. Our shares are listed and traded on Nasdaq under the ticker symbol DLO.

dLocal operates across more than 60 countries in Africa, Asia, the Middle East and Latin America. For a full list of countries covered, please visit dlocal.com.

Our platform currently connects global merchants to more than 160 local pay-in payment methods and 939 local pay-out payment methods, including financial institutions, across these geographies.

dLocal Limited is a Cayman Islands exempted company incorporated with limited liability. Our principal executive offices are located at PO Box 1093, Boundary Hall, Cricket Square, Grand Cayman, KY1-1102, Cayman Islands. Our operational headquarters is located at Dr. Luis Bonavita 1294, Montevideo, Uruguay 11300.

dLocal earns revenue from fees charged to merchants in connection with payment processing services for cross-border and local-to-local payment transactions in emerging markets. These fees are primarily generated on a per-approved-transaction basis, as either a fixed fee per transaction or a fixed percentage per transaction.

The fees charged include:

• A processing fee for facilitating the payment transaction
• An FX service fee earned on payments involving the conversion and expatriation of currencies
• Installment fees, chargeback and refund fees, and other fees such as setup, maintenance, and minimum monthly fees

The One dLocal model means that global merchants can access our full capabilities through a single API, a single technology platform, and a single contract. There is no need to manage separate integrations, or different payment providers in each market. We believe this approach offers the most comprehensive online payments infrastructure currently available for global enterprise merchants in emerging markets. The following strengths underpin our value proposition:

• One platform to connect to emerging markets: dLocal's modern, purpose-built technology stack delivers high performance, scalability, and reliability. We combine payment processing and FX management with compliance, tax, and fraud management capabilities into one intuitive, integrated platform.
• Product portfolio and data-driven value-added services: Our platform offers a comprehensive catalog of products, including smart routing, fraud prevention built on machine learning, FX management, tax and compliance capabilities, and multi-currency settlement, all consolidated with one trusted partner. We dynamically route each transaction to the best available path to maximize approval rates, minimize costs, and reduce latency.
• Deep connectivity with local partners, backed by a strong license portfolio: We hold 38 licenses and/or authorizations across 26 markets and maintain ongoing dialogue with local regulators, financial institutions, and tax authorities. Our broad network of local payment methods, including Boleto in Brazil, UPI in India, MPESA in Kenya, Ovo in Indonesia, and OXXO in Mexico, gives merchants a wide reach to end users, maximizing conversion rates and reducing friction.
• Attractive, asset-light business model: Our technology-driven business model creates significant opportunities for scale and operating efficiencies. We benefit from strong relationships with our existing merchants, many of whom benefit directly from strong secular trends such as the increasing adoption of e-commerce. Furthermore, our asset-light structure drives our ability to deliver strong margins and generate cash flow as demonstrated by our ability to distribute dividends and implement share buybacks in the past.

dLocal serves an enterprise-focused base of large global merchants operating across verticals including e-commerce, financial services, remittances, streaming, advertising, on-demand delivery, ride-hailing, SaaS, travel, e-learning, gaming, and crypto.

As of December 31, 2025, our portfolio includes over 760 global merchants, including leading enterprises such as Shein, DiDi, Payoneer, Temu, Google, Facebook, Rappi, Deel, Uber, SpaceX, Worldpay, and Spotify. 

Yes. dLocal returned US$351 million to shareholders between January 1, 2022 and December 31, 2025, through a combination of dividends and share buybacks.

For details on our capital return history, please refer to our SEC filings available at investor.dlocal.com and on EDGAR.

dLocal Limited has two classes of common shares: Class A common shares and Class B common shares. Class A shares are listed and traded on Nasdaq under the ticker symbol DLO. For a full description of our share structure, rights, and voting arrangements, please refer to our most recent Annual Report on Form 20-F filed with the SEC.

dLocal's independent registered public accounting firm is Price Waterhouse & Co. S.R.L., a member firm of the PricewaterhouseCoopers global network.

All of dLocal's SEC filings, including Annual Reports on Form 20-F and other regulatory filings, are available:

• On our investor website: investor.dlocal.com
• Through the SEC's EDGAR system: www.sec.gov

You can subscribe to email alerts for press releases, SEC filings, and other investor updates directly from our investor website at investor.dlocal.com under the Investor Services section.

For investor inquiries, please contact us at:

Email: [email protected]

You can also submit inquiries through the contact form available at investor.dlocal.com.